Depending on the existing expertise of the service engineer and his tasks at the company, he can choose from a rich set of courses to bring him up to speed. A distinction is made between three levels of expertise.
When completing level 1, the service engineer can replace all hardware, he can carry out basic troubleshooting (e.g. WAN links) and program a simple XTran network providing Ethernet services. The training is hands-on and takes two days.
All courses to obtain level 2 take five days. Upon completion, the trainee can:
Training sessions tailored for specific vertical markets are available. For example, a service engineer of a power utility will be trained on specific interfaces such as C37.94 and on applications such as differential protection. All level 2 training is to a large extent hands-on.
At level 3, various specialized courses are available. These courses typically take two days. In the “Expert Training” course the trainee will learn how to:
In the advanced Ethernet/IP Module course, the trainee becomes familiar with the various protocols available on XTran’s routing module (OSFP, VRRP, IGMP, DHCP, etc.). The configuration of access networks is explained in detail as well.